Support

FAQ

Answers about our organization, teams, agency, accounts, shop, events, and partnerships.

Organization

What is ZETA INTL?

ZETA INTL is a professional esports organization competing across multiple titles at the highest level. We operate regional divisions, develop talent through our academy and agency, and build partnerships with brands and creators worldwide.

Where does ZETA INTL operate?

We operate internationally with dedicated regional focus across EMEA (Team Europe) and APAC (Team Asia). You can explore each division from the Agency section of this website.

How is ZETA INTL different from other organizations?

We combine competitive performance with talent management, brand partnerships, and community-first experiences. Our goal is long-term player development and authentic collaborations—not just short-term results.

Teams & Players

How can I see the current roster?

Visit the Team Europe or Team Asia pages under Agency to view regional rosters, or check the full organization roster page for a complete overview of our competitive lineup.

How do I try out or join a ZETA INTL team?

Open tryouts are announced on our news channels, social media, and Discord when available. You can also send a competitive inquiry through Contact with your game, role, rank, and relevant VODs or profiles.

Does ZETA INTL have an academy or development path?

Yes. ZETA Academy focuses on structured training, mentorship, and scouting pathways for emerging talent. Exceptional academy performers may earn opportunities on main or regional teams.

Can I request a player appearance or collaboration?

For player appearances, content collabs, or creator collaborations, contact us via Partnerships on the Contact page with campaign details, timeline, and intended platforms.

Agency & Talent

What does the ZETA Agency do?

Our Agency represents and develops esports talent across Europe and Asia—supporting career growth, brand partnerships, and professional opportunities for players and creators.

I am a player or creator. How do I apply to the agency?

Send a short introduction through Contact including your niche, audience size (if applicable), competitive background, and links to your profiles. Our team reviews submissions and follows up when there is a fit.

Do you manage streamers and content creators as well as pro players?

Yes. We work with competitive players and creators where there is strong alignment with ZETA INTL’s values, audience, and long-term growth plans.

Account & Access

How do I create an account?

Go to Login and choose Create account. You can sign up with Google or email. Email registration requires a valid email address and a strong password confirmed twice.

I forgot my password. What should I do?

Use the login page with the email associated with your account. If you still cannot access your account, contact support@zetantl.net with the email you registered.

What do I get with a ZETA account?

An account gives you access to member features on the site, such as account preferences and future exclusive updates around roster news, events, and shop drops.

Shop & Merchandise

Where can I buy official ZETA INTL merch?

Browse the Shop page for official merchandise and featured drops. Product availability can change with seasonal collections and collaborations.

Do you ship internationally?

Shipping options depend on the product and fulfillment partner. Check product details at checkout when available, or contact support@zetantl.net for destination-specific questions.

What is your return or exchange policy?

Returns and exchanges are handled according to the terms shown at purchase and our Terms of Service. For order issues, reach support@zetantl.net with your order details.

Events & Competition

Where can I find match schedules and upcoming events?

Check Schedule and Events for competitions, appearances, and key dates. Regional updates also appear on Team Europe and Team Asia news sections.

Where can I watch ZETA INTL compete?

Broadcast details are shared in event announcements, news posts, and our social channels—especially YouTube, Discord, and Instagram—before major matches.

Are tickets available for live events?

When we host or co-host ticketed events, links and details are published on the Events page and social channels. Availability varies by venue and organizer.

Partnerships & Media

How can my brand partner with ZETA INTL?

Email partners@zetantl.net with your brand overview, campaign goals, preferred timelines, and activation ideas (sponsorship, content, apparel, events, or creator campaigns).

I am a journalist or media outlet. How do I request an interview?

Send media requests to contact@zetantl.net with your outlet, topic, deadline, and interview format. We aim to respond as quickly as possible around competition calendars.

Can we use ZETA INTL logos or assets?

Official logos and brand assets require prior written permission. Contact partnerships or media through the Contact page before using any ZETA INTL intellectual property.

Community & Support

How do I join the ZETA community?

Follow us on Instagram, TikTok, YouTube, and Facebook, and join our Discord for announcements, discussions, and community events.

How do I report a bug or website issue?

Email support@zetantl.net with the page URL, a short description of the issue, and screenshots if possible. Include your browser and device for faster troubleshooting.

How is my personal data handled?

We explain data collection, cookies, and your rights in our Privacy Policy and Cookie Policy. You can manage cookie preferences anytime from Cookie Settings in the footer.

I still need help. Who should I contact?

Use the Contact page and choose the right channel: contact@zetantl.net for general inquiries, partners@zetantl.net for partnerships, and support@zetantl.net for account or shop support.

Can’t find your answer?

Reach out and our team will point you in the right direction.